Frequently Asked Questions
We understand that plumbing and septic issues can be confusing and stressful. That is why we put together this list of frequently asked questions to help you understand our process, services, and how we can make your experience as smooth as possible. At Mikes Drain Service, our goal is to provide not just reliable plumbing services, but also peace of mind through honest information and dependable solutions.
What types of plumbing and septic services do you offer?
We provide complete plumbing and septic care for residential and small commercial properties. Our main services include drain cleaning and unclogging, main sewer line clearing and snaking, high-pressure water jetting (hydro jetting), video camera drain inspections, water heater repair and installation, toilet repair and replacement, faucet and fixture leak repair, and complex septic system installation and maintenance. Whether you have a simple clog or need a full septic system setup, we have the expertise and tools to handle it all.
How soon can you respond to a service request?
We take pride in being fast and reliable. At Mikes Drain Service, we are always available within two days, and in many cases, we can respond even sooner depending on the urgency. Our goal is to ensure that plumbing or septic issues never disrupt your home or business for long. You can reach us directly at (208) 223-5411 for immediate scheduling.
Do you offer emergency plumbing services?
Yes. We understand that plumbing problems rarely happen at convenient times. If you are facing a sudden leak, clogged drain, or a septic emergency, give us a call. We do our best to provide quick assistance to prevent further damage and get your system back to working order as soon as possible.
Are you licensed or insured?
Yes, we are a fully licensed plumbing business with the training and qualifications necessary to handle both residential and commercial work. You can trust that every technician at Mikes Drain Service follows proper safety standards and local codes. Our customers’ trust and safety are our top priorities, and we make sure each job is done correctly and responsibly.
How do I know if I need hydro jetting or a basic drain cleaning?
Hydro jetting is a powerful cleaning process that uses high-pressure water to completely clear out your pipes and drains. It is ideal for stubborn buildup, grease, or tree root intrusions that a regular drain snake cannot remove. A basic drain cleaning or snaking, on the other hand, works well for simple clogs and maintenance. Our team will assess your situation and recommend the right solution to ensure your plumbing system flows freely.
Do you handle water heater repairs and replacements?
Absolutely. Whether your water heater is leaking, producing inconsistent temperatures, or not working at all, we can help. We offer both water heater repair and new installation services. We work with all major brands and models and ensure that your system operates efficiently and safely.
What makes Mikes Drain Service different from other plumbing companies?
We are a family-owned business built on honesty, hard work, and dedication to customer satisfaction. With over eight years of hands-on experience in both plumbing and septic system installation, we take pride in delivering dependable service every time. Our promise is simple — quality work, clear communication, and a genuine commitment to making every customer happy.